FAQ
Questions and Answers
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Follow the size that you usually wear.
Here is an advice for people with a normal posture:
Length - Size
1.60m - S
1.70m - M
1.80m - L
1.90m - XL
2.00m - XXL
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We ship on workdays. Our team takes peace at the weekend
Confidentenceall also wants people with a backlog on the labor market to be able to work with confidence. That is why we let our anti -sweat shirts pack and ship by a top team of these people. Just like many of us, they don't work at the weekend. That is why our shipments take place from Monday morning to Friday 4:00 PM. An order on Saturday and Sunday is therefore only sent on Monday.
Next working day delivered to the Netherlands and Belgium
An order that is placed before 12:00 in the afternoon will be sent that working day and will generally arrive at you the day after the order. Orders after 12:00 will be sent the next working day and arrive two days after the order.Please note: an order on Saturday or Sunday will only be packed and sent on Monday. And only arrive on Tuesday
Letterbox package or door package
An order of 1 or 2 shirts is sent as a letterbox package with PostNL. That means you don't have to be at home to receive the shipment. Orders of 3 shirts or more are sent as a DPD package and offered at the door. Note: only door packages are used for Belgium.
A neutral shipping packaging
We understand the sensitivity that applies to many people with this purchase and we respect your privacy. That is why we send our packages in a neutral package without advertising on it. The name ConfidenceForall is printed as a return address small in case there is incorrectly addressed. But there are no references to the contents of the package.E-mails with status
The webshop system automatically sends a message to your e-mail address in the following situations:- When your payment has been received
- If your order is packed
- if your package is offered to the senderIn addition, the Senders DPD and PostNL package also send an email with the track & trace information.
Also check your spam box for these messages
It is clear from the feedback from our customers that the system emails do not always seem to be coming. Many mail programs will put our messages in a spam, junk, advertising folder, making them less visible to you. So take a look in those folders if you miss messages from us. -
Free Returns
You can follow our free return procedure. This way you print a shipping label, after which you hand in the return package somewhere in the neighborhood.
ExchangeIf you notice that the size is not in the right place during fitting, you can of course exchange the product. Write clearly on the voucher which product you would like to receive. Immediately after a good reception of the exchange request, we will send you the requested size.
Return and money back
If the product does not meet your expectations, you can return it. That is possible within 30 days of receipt, provided they are in its original condition. You can use our free return service. Immediately after good receipt of the return shipment, the purchase amount will be transferred to you. Just note the IBAN number on the voucher.
Follow these steps
Put the shirt back in the shipping box and add the invoice with it written what you want: Exchange against size ... or return and your money back.Send it to:
Stock Today - ConfidenceForall
Europaweg 22
9636 HT Zuidbroek
The Netherlands
Use our free return service. You can create a package stamp at:https://retourneren.shipping-portal.com/returns/procedure/parcel/ You must also enter your zip code and the PostNL or DPD tracking number. That number is on the label and in the DPD emails. Your data will then be looked up and the return shipment is prepared.You then choose a delivery point in your area and then you can print the package stamp. Bring the package to that delivery point and once we have received it, we will make your request.
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We recommend washing the T-shirt at 40-60 degrees Celsius. The shirt shrinks about 2 cm in length by washing. This was taken into account during the dimensions.
After prolonged use, the armpit pads can turn yellow and start smellingTo reduce that, washing at a higher temperature of up to 90 degrees is a great option. Higher temperatures do not damage the anti -sweat function of the pads. Another way to reduce the yellow spots and odor is to soak those places in Soda for a few hours. And then to wash.
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