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Questions and Answers
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Here come the size tables from:
- Men's Shirts
- Women's Shirts
- Ladies Tops
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We ship on workdays. Our team takes rest at the weekend
ConfidenceForall also wants people with a backlog to the labor market with confidence. That is why we let our anti sweat shirts pack and ship by a top team of these people. Just like many of us they don't work on the weekend. That is why our shipments take place from Monday morning until Friday 16:00. An order on Saturday and Sunday is therefore only shipped on Monday.
Delivered next business day in the Netherlands and Belgium
An order that is placed before 12:00 in the afternoon will be sent that working day and usually arrives at your day after the order. Orders after 12:00 will be shipped the next working day and then arrive two days after the order.Please note: an order on Saturday or Sunday will only be packed and sent on Monday. And therefore only arrive on Tuesday
Letter bush package or door package
An order of 1 or 2 shirts is sent as a letter box package with PostNL. That means that you do not have to be at home to receive the shipment. Orders of 3 shirts or more are shipped as a DPD package and offered at the door. Note: only door packages are used for Belgium.
A neutral shipping package
We understand the sensitivity that applies to this purchase for many people and we respect your privacy. That is why we send our packages in a neutral packaging without advertising. The name ConfidenceForall is printed as a small return address in case the wrong address is addressed. But there are no references to the contents of the packaging.E-mails with status
The webshop system automatically sends a message to your e-mail address in the following situations:- If you have received payment
- If your order is packed
- If your package is offered to the senderIn addition, the package of senders DPD and PostNL also send an email with the track & trace information.
Also check your spam box for these messages
From the feedback from our customers it is clear that the system emails do not always seem to come. Many mail programs will stop our messages in a spam, junk, advertising folder, making them less visible to you. So also look at those folders if you miss messages from us. -
Free returning
You can follow our free return procedure. With that you print a shipping label after which you return the return package somewhere nearby.
ExchangeIf you notice during fit that the size is not good, you can naturally exchange the product. Write clearly on the voucher which product you would like to receive. Immediately after good reception of the exchange request, we will send you the requested size.
Returns and money back
If the product does not meet your expectations, you can return it. That can be done within 30 days after receipt, provided they are in original condition. You can use our free return service. Immediately after good receipt of the return shipment, the purchase amount is transferred to you. Just note the IBAN number on the receipt.
Follow these steps
Stop the shirt back in the shipping box and add the invoice with written what you want: Exchanging to size ... or return your money back.Send it to:
Stock Today - Confideceforall
Europaweg 22
9636 HT Zuidbroek
The Netherlands
Use our free return service. You can create a package stamp by:https://retourneren.shipping-portal.com/returns/procedure/parcel/You must enter your zip code and the PostNL or DPD tracking number. That number is on the label and in the Mails of DPD. Your data is then searched and the return shipment is prepared.You then choose a intoxiety in your area and then you can print the package stamp. Bring the package to that inlet point and as soon as we have received it, we carry out your request.
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We recommend washing the T-shirt at 40-60 degrees Celsius. The shirt shrinks about 2 cm in length by washing. That has been taken into account for the size.
After prolonged use, the armpit paths can smell and smell yellowTo reduce that is wash at a higher temperature up to 90 degrees a great option. Higher temperatures do not damage the anti-sweat function of the pads. Another way to reduce the yellow spots and scent is through those places to take a few hours in soda. And then wash.
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Index:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement 6 - Right of withdrawal
Article 7 - Consumer obligations during the reflection time
Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
Article 9 - Obligations of the entrepreneur upon cancellation
Article 10 - Exclusion of the right of withdrawal
Article 11 - The price
Article 12 - Compliance and extra guarantee
Article 13 - Delivery and implementation
Article 14 - Payment
Article 15 - Complaints procedure
Article 16 - Disputes
Article 17 - Additional or deviating provisions
Article 18 - Amendment of the General Terms and Conditions
Article 1 - Definitions
These terms and conditions means:
1. additional agreement: an agreement whereby consumer acquires products in relation to a distance agreement and these matters are supplied by the entrepreneur or by a third party on the basis of an appointment between that third party and the entrepreneur;
2. reflection time: the period within which the consumer can use his right of withdrawal;
3. Consumer: The natural person who does not act for purposes related to his trade, business, craft or professional activity;
4. Day: calendar day;
5. Right of withdrawal: the possibility of consumers to refrain within the reflection time of the remote agreement;
6. Distance agreement: an agreement concluded between the entrepreneur and consumer in the context of an organized system for remote sales of products or services, wherein one is made exclusively or co-used up to and including the conclusion of the agreement or more remote communication techniques;
7. Remote communication technique: means that can be used to conclude an agreement, without consumer and entrepreneur having to meet simultaneously in the same room.
Article 2 - Identity of the entrepreneur
Name Entrepreneur: conficenceforal.com
Address: Korte Boslaan 63722 BB, Bilthoven - Netherlands
Telephone number: 00-31-6 111 73 064
Access: from Monday to Friday from 9 a.m. to 9 p.m.
Saturday from 10 a.m. to 6 p.m.
E-mail address: edwin@confidenceforal.com
KVK number: 24467479
VAT number: NL001697643B47
Article 3 - Applicability
1. These general terms and conditions apply to any offer of the entrepreneur and at a distance agreement between entrepreneur and consumer.
2. Before the remote agreement is concluded, the text of these general terms and conditions will be made available to consumers. If this is reasonably possible, the entrepreneur will indicate before the agreement is concluded, indicating how the General Terms and Conditions to the entrepreneur can be viewed and that they will be sent free of charge at the request of the consumer.
3. If the remote agreement is closed electronically, controlled from the previous paragraph and before the remote agreement is concluded, the text of these General Terms and Conditions by electronic means to the consumer are made in such a way that this by the Consumers in a simple way can be stored on a sustainable data carrier. If this is reasonably possible, before the remote agreement is concluded, it will be specified where the general terms and conditions can be taken by electronic means and that they will be sent electronically or in other ways at the request of the consumer.
4. In the event that, in addition to these general terms and conditions, specific product or service conditions also apply, the second and third paragraph of corresponding application is and the consumer can always rely on the appropriate provision that is most appropriate for him is beneficial.
Article 4 - The offer
1. If an offer has a limited validity period or under conditions, this is emphatically stated in the supply.
2. The offer contains a complete and accurate description of the products, digital content and / or services offered. The description is sufficiently detailed to make a good assessment of the offer by consumers possible. If the entrepreneur uses images, these are a truthful representation of the products, services and / or digital content offered. Apparent errors or apparent errors in the range do not bind the entrepreneur.
3. Each offer contains such information that is clear to the consumer what the rights and obligations are attached to the acceptance of the offer.
Article 5 - The agreement
1. The Agreement shall, subject to the provisions of paragraph 4, established at the time of acceptance by the consumer of the supply and complying with the conditions laid down.
2. If the consumer has accepted the offer electronically, the entrepreneur will immediately provide the receipt of the acceptance of the offer by electronic means. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement.
3. If the agreement is established electronically, the entrepreneur finds appropriate technical and organizational measures to protect the electronic transfer of data and ensures a secure web environment. If the consumer can pay electronically, the entrepreneur will respect appropriate safety measures to this.
4. The entrepreneur may inform himself within legal frameworks or the consumer can meet his payment obligations, as well as all those facts and factors that are important for a renewable interrogation of the remote agreement. On the basis of this study, if the entrepreneur has good grounds to not enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to implementation.
5. The entrepreneur will send the following information, in writing or in such a way that it can be stored in a sustainable data carrier by the consumer by the consumer in an accessible manner: a. the address of the entrepreneur to which the consumer can go to complaints; b. The conditions under which and the manner in which the Consumer can use the right of withdrawal or a clear report on being excluded from the right of withdrawal; c. The information about guarantees and existing service after purchase; d. the price including all taxes; Where applicable, delivery costs; and the method of payment, delivery or implementation of the remote agreement; e. The requirements for cancellation of the agreement if the agreement has a duration of more than one year or of an indefinite period;
Article 6 - Right of withdrawal
1. The consumer may dissolve an agreement with regard to the purchase of a product for a reflection period of 14 days without giving reasons. The entrepreneur may ask the consumer to the reason for withdrawal, but it does not oblige it to stipulate his reason (s).
2. The reflection time referred to in paragraph 1 shall continue on the day after the consumer, or a third party designated by the consumer, which is not the carrier, has received the product or: a. If the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by him, has received the last product.
3. The entrepreneur may, provided that he has informed the consumer here prior to the ordering process, refuse an order of multiple products with a different delivery time.b. If the delivery of a product consists of different shipments or components: the day on which the consumer, or a third party designated by him, has received the last shipment or the last part; c. In agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.
4. If the entrepreneur has not provided the consumer the statutory information on the right of withdrawal, the reflection time decreases twelve months after the end of the original, in accordance with the previous paragraphs of this article.
5. If the entrepreneur has provided the information referred to in the previous paragraph to the consumer within twelve months after the starting date of the original reflection time, the reflection time expires 14 days after the day on which the consumer received that information.
Article 7 - Consumer obligations during the reflection time
1. During the reflection time, consumers will handle the product and packaging carefully. He will only unpack or use the product to the extent required to determine the nature, characteristics and operation of the product. The starting point here is that the consumer can only handle the product and inspect as he could do in a store.
2. The consumer is only liable for impairment of the product that is the result of a way of dealing with the product that goes beyond paragraph 1.
3. The consumer is not liable for the impairment of the product if the entrepreneur did not provide him for or in the conclusion of the agreement all legally required information about the right of withdrawal.
Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
1. If the consumer uses his right of withdrawal, he reports this within the reflection period through an e-mail to the entrepreneur.
2. As soon as possible, but within 14 days from the day following the report referred to in paragraph 1, the consumer shall send the product back, or hand over it (an authorized representative of) the entrepreneur. This does not have to collect the product itself if the entrepreneur has offered. The consumer has observed the return time in any case if he returns the product before the reflection time has elapsed.
3. The consumer sends the product back with all supplied accessories, if reasonably possible in original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
4. The risk and burden of proof for the right and timely exercise of the right of withdrawal lies with the consumer.
5. The consumer bears the direct cost of returning the product. Does this statement to confirm this statement from the consumer.
6. If the consumer uses his right of withdrawal, all additional agreements are legally dissolved.
Article 9 - Obligations of the entrepreneur upon cancellation
1. If the entrepreneur allows the reporting of withdrawal by the consumer electronically, he will immediately send a confirmation of receipt after receipt of this report.
2. The entrepreneur reimburses the purchase amount to the consumer, without delay, but within 14 days following the day on which the consumer reports him the revocation. Unless the entrepreneur offers to collect the product itself, he may wait with repayment until he has received the product.
3. The entrepreneur uses the same payment method for refund that the consumer has used unless the consumer agrees with a different method. The reimbursement is free of charge for the consumer.
Article 10 - Exclusion of the right of withdrawal
The entrepreneur may exclude the following products from the right of withdrawal, but only if the entrepreneur clearly stated this with the supply, at least timely to the conclusion of the agreement:
1. Products whose price is bound to fluctuations on the financial market to which the entrepreneur has no influence and that can occur within the withdrawal period
2. Agreements that are closed during a public auction, both in electronic and physical form. A public auction is understood to mean a sales method whereby products are offered by the entrepreneur to the consumer, led by an auctioneer, and where the successful bidder is obliged to decrease.
Article 11 - The price
1. During the validity period specified in the offer, the prices of the products and / or services offered are not increased, subject to price changes due to changes in VAT rates.
2. By way of derogation from the previous paragraph, the entrepreneur may offer products whose prices are bound to fluctuations on the financial market and where the entrepreneur does not affect variable prices. This bondage to fluctuations and the fact that any prices stated are target prices are stated in the supply.
3. Price increases within 3 months of the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.
4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has this stipulated and: a. these are the result of legal regulations or provisions; orb. The consumer the authority has to cancel the agreement with effect from the day on which the price increase starts.
5. The prices mentioned in the range of products include VAT.
Article 12 - Compliance agreement
1. The entrepreneur states that the products comply with the agreement, the specifications stated in the offer, to the reasonable requirements of reliability and / or usability and the legal provisions and / or / or / or Government regulations. If agreed, the entrepreneur is also in that the product is suitable for other than normal use.
2. An additional warranty provided by the entrepreneur, his supplier, manufacturer or importer limited the legal rights and claims that the consumer may apply to the entrepreneur under the Agreement if the entrepreneur has been shortened in the fulfillment of his part of the agreement.
Article 13 - Delivery and implementation
1. The entrepreneur will comply with the greatest possible care when receiving and in the execution of products orders and in the assessment of applications for the provision of services.
2. If the place of delivery, the address applies that the consumer has made known to the entrepreneur.
3. With due observance of what is specified in Article 4 of these General Terms and Conditions, the entrepreneur will perform accepted orders with a competent emergency but no later than 3 days, unless another delivery period has been agreed. If the delivery is delayed, or if an order cannot be performed or only partially, the consumer will receive this no later than 7 days after he has placed the order. In that case, consumers have the right to terminate the agreement without costs and to any compensation.
4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately repay the amount that the consumer has paid.
5. The risk of damaging and / or loss of products rests from the entrepreneur until the moment of delivery to consumers or a pre-appointed representative known to the entrepreneur, unless explicitly agreed otherwise.
Article 14 - Payment
1. To the extent that it is not otherwise specified in the Agreement or additional terms and conditions, the amounts due by the consumer must be paid in full.
Article 15 - Complaints procedure
1. The entrepreneur has a sufficiently announced complaints procedure and deals with the complaint in accordance with this complaints procedure.
2. Complaints about the execution of the agreement must be fully and clearly defined within skilled time after the consumer has detected defects.
3. Complaints submitted to the entrepreneur are recognized within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur responds within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.
4. If the complaint cannot be resolved within a reasonable period or within 3 months of submitting the complaint, a dispute is created that is susceptible to the dispute settlement.
Article 16 - Disputes
1. Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions relate.
2. Disputes between the consumer and the entrepreneur on the creation or implementation of agreements with regard to products to be delivered or delivered or delivered to this entrepreneur may, in accordance with the following, both by consumers and the entrepreneur are submitted to the Thuiswinkel Disputes Committee , PO Box 90600, 2509 LP in The Hague (www.sgc.nl).
3. A dispute is only processed by the Disputes Committee, if the consumer has first submitted his complaint to the entrepreneur within skilled time.
4. No later than three months after the dispute has arisen, the dispute must be brought in writing to the Disputes Committee.
5. If the consumer wants to submit a dispute to the Disputes Committee, the entrepreneur is bound by this choice. If the entrepreneur wants to do so, the consumer will have to express in writing in writing within five weeks of a request written by the entrepreneur whether he also wants to be treated with the dispute by the competent court. If the entrepreneur does not hear the consumer's choice within five weeks, the entrepreneur is entitled to submit the dispute to the competent court.
6. The Disputes Committee decides under the conditions as laid down in the Regulations of the Disputes Committee (www.degeschillencopissies.nl/over-ons/de-commissions/2404/Thuiswinkel). The decisions of the Disputes Committee are made by way of binding advice.
7. The Disputes Committee will not deal with a dispute or strike the treatment if the entrepreneur has been granted to payment of payment, which has become capable of bankruptcy or has actually terminated his business activities before a dispute has been treated by the committee at the hearing and An end agreement has been pointed out.
8. If, in addition to the Disputes Committee Thuiswinkel, a different recognized or the Disputes Committees for Consumer Affairs (SGC).
Article 17 - Additional or deviating provisions
In addition to these General Terms and Conditions, the provisions of these General Terms and Conditions may not be in writing to be laid down in writing or in such a way that it can be stored by the consumer in an accessible manner on a sustainable data carrier.
Article 18 - Amendment of the General Terms and Conditions
1. Changes to these Terms and Conditions shall only take effect after it has been published to that effect, provided that the consumer beneficial for consumers will prevail during the duration of an offer. -
This Privacy Policy Describes Howconfideceforal.com(The "Site" or "we") Collecten, Uses, and Discloses Your Personal Information When You Visit or Make a Purchase from the site.
Collection Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.Purpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.Disclosure for a business purpose:All information is shared with our processor Shopify and with the Prodos Online Marketing Agency.
Order information
Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers and bank account numbers, email address, and phone number.Purpose of collection:to provide products to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, provide refunds, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.Source of collection:collected from you.Disclosure for a business purpose:All information is shared with our processor Shopify. Delivery information is shared with our shipping portal SendCloud in which we generate address labels.
Customer support information
Examples of Personal Information collected:Name and order number are collected when you contact us for customer support e.g. via Phone, Chat and WhatsAppPurpose of collection:to provide customer support.Source of collection:collected from you.Disclosure for a business purpose:only internal use. No data is provided to third parties.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:https://www.shopify.com/legal/privacy.We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here:https://tools.google.com/dlpage/gaoptout.We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK -https://www.facebook.com/settings/?tab=adsGOOGLE -https://www.google.com/settings/ads/anonymousBING -https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;The performance of the contract between you and the Site;Compliance with our legal obligations;To protect your vital interests;To perform a task carried out in the public interest;For our legitimate interests, which do not override your fundamental rights and freedoms.Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the StoreNameFunction_abUsed in connection with access to admin._secure_session_idUsed in connection with navigation through a storefront.cartUsed in connection with shopping cart.cart_sigUsed in connection with checkout.cart_tsUsed in connection with checkout.checkout_tokenUsed in connection with checkout.secretUsed in connection with checkout.secure_customer_sigUsed in connection with customer login.storefront_digestUsed in connection with customer login._shopify_uUsed to facilitate updating customer account information.Reporting and AnalyticsNameFunction_tracking_consentTracking preferences._landing_pageTrack landing pages_orig_referrerTrack landing pages_sShopify analytics._shopify_sShopify analytics._shopify_sa_pShopify analytics relating to marketing & referrals._shopify_sa_tShopify analytics relating to marketing & referrals._shopify_yShopify analytics._yShopify analytics.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites aswww.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
ConfidenceForAll, Korte Boslaan 6, 3722BB Bilthoven, The Netherlands
Last updated: 23-3-2022
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://autoriteitpersoonsgegevens.nl/nl